Customer Loyalty Program

The Customer Loyalty Program is It Works’ way of rewarding loyal customers who agree to participate in our Autoship program for a minimum of three consecutive months. In return for this, you will receive wholesale pricing. It’s entirely possible with It Works! exclusive product line you may discover how life changing they can be and enjoy these products for life! You may change your order at any time by contacting Customer Service at 616-281-1900 or by using your ID and Password to log into your e-Office at www.itworks.net and click on Autoship (see FAQ’s for instructions). You may choose to end your participation in the Autoship program anytime after your third order by contacting Customer Service and still enjoy wholesale pricing whenever you want to re-order product. There is a $50 Early Termination Fee for cancelling before fulfilling the three month minimum and you will lose your ability to order at wholesale pricing.

When you enroll in the Customer Loyalty program online you will first choose your initial order which is your first month’s order. After you fill out your online application you will come to a page that allows you to do two things. You will be able to add onto your first order on the top half of the page and you will choose what your next month’s autoship will be on the bottom half of the page. This may or may not be the same as your first product order. You will then go ahead and go through the checkout process.

Please feel free to call Customer Service if you have any questions.

Your It Works Team

360-457-5477